HOW DO I PLACE MY ORDER? 

  1. Place an order on our website with your complete contact information (Name, Address, City, Country, Zip Code, E-mail, Phone Number).
  2. After we receive your order, we’ll send an email to confirm that you’re ready to fulfill it.
  3. When you agree we will send you a payment invoice link for PayPal payments and account number with direct bank transfer. For PayPal invoice you can pay with your PayPal balance or card.
  4. After receiving the money, we will notify you within 1 hours.
  5. The order will be prepared as soon as we receive your payment. Usual time to prepare items is 2-5 days. If it takes longer we will notify you.
  6. After completing the items for shipping we will send the product picture and shipping address for you to check and confirm again.
  7. When we ship it will take a few days to update the tracking number for your order and send it to you.
  8. We would be very appreciate if you give feedback when you receive your order. 

We’ll prepare your order and let you know when it’s on its way!

how-to-order-on-replicacollections

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders from our store typically ship within 5 to 8 business days.

MY TRACKING NUMBER ISN’T WORKING.

Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I’D LIKE TO MODIFY MY ORDER.

Because our orders are custom produced, we offer address changes within 2 hours after your order is placed.

I’D LIKE TO CANCEL MY ORDER.

Please email us within 2 hours after purchase.

I NEED HELP WITH A LATE ORDER.

Orders from our store typically ship within 5 to 8 business days.

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact us for timely support.

PAYMENT

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.